Privacy Policy
At OurBlok, we are committed to protecting the privacy and security of residents, visitors, and property managers.
Quick Summary
We only collect data necessary to manage parking permits and enforce strata bylaws. We do not sell your data to third-party advertisers. Your data is encrypted and stored securely.
1 Information We Collect
To provide efficient parking management services, we collect specific types of information from residents and visitors. This collection is limited to what is strictly necessary for operational purposes.
Personal ID
Full Name, Unit Number, Contact Information (Email Address, Phone Number), and Proof of Residency documents where required by Strata bylaws.
Vehicle Details
License Plate Number, Vehicle Make, Model, Year, and Color. Photographs of the vehicle may be taken for enforcement verification.
Payment Data
Transaction history for permit fees or violation payments. Note: We do not store full credit card numbers; payments are processed via a secure third-party gateway (Stripe).
2 How We Use Your Data
Your information is used solely for the purpose of managing parking within your residential complex. The primary use cases include:
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Permit Management
Issuing and validating digital parking permits for residents and guests.
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Enforcement
Identifying unauthorized vehicles and issuing warnings or violation notices based on Strata bylaws.
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Visitor Tracking
Ensuring visitor parking limits are respected to prevent abuse of shared amenities.
3 Data Protection
Enterprise-Grade Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Data encryption in transit (SSL/TLS) and at rest
- Strict role-based access controls for Strata Managers
- Regular security audits and vulnerability assessments
- Automated data backups in secure, redundant locations
4 Third-Party Disclosure
We respect your privacy and do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for marketing purposes. However, data may be shared with trusted third parties who assist us in operating our platform, so long as those parties agree to keep this information confidential.
Strata Council & Management
To facilitate building operations and bylaw enforcement.
Enforcement Agencies
Towing companies or security patrols authorized by the Strata.
5 Your Rights
As a user, you retain full rights over your personal data. You may request to:
Questions about your privacy?
Our Data Protection Officer is available to answer any questions regarding this policy or the handling of your data.